We value and protect your privacy

To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. Links to this notice can be found at the bottom of each of our web pages and at every point where personally identifiable information is requested.

The information we collect
This notice applies to all information collected or submitted on the Carbon Graphics Group Site. We may collect personal identification information in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources available on our site. We will collect personal identification information only if you voluntarily submit such information to us. You can always refuse to supply such information, except that it may prevent you from engaging in certain activities on the site. The types of personal information collected may include:

  • Your name
  • Company address
  • Phone and facsimile (fax) number
  • E-mail address
  • Company's Carbon Copy Digital Account Number
  • Credit/Debit card information

In some cases, you may submit information about other people. For example, if you submit a job online and want it shipped to a third party, you will need to submit information about the recipient including the primary contact name as well as the company’s name, address, and phone number.

The way we use your information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent required to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent required to complete that order.

We use return e-mail addresses to answer e-mail we receive. If you have consented to receiving e-mails regarding special offers or new products and services from Carbon Graphics Group, we will add your e-mail address to our mailing list. Such addresses are not used for any other purpose and are never shared with outside parties. Information you submit on our website will not be used for this purpose unless you indicate that you would like to receive such information. Other uses of information may include improving customer service, personalizing our online experience, and providing important account updates.

Cookies & non-personal identification information
We use non-identifying and aggregate information to better design our website. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connecting to our site, such as the operating system and the Internet service providers you use. We do track how many people visit our website, and we may track their progress from page to page. However, this information is used only to improve our website and will never be shared with third parties.

Our commitment to data security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. If, at any time, you wish to access or modify your personally identifiable information that we have collected, contact us directly using our online form or calling our offices. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Accepting these terms
Carbon Graphics Group has the discretion to update this privacy policy at any time, but we will provide notice when we do. You acknowledge and agree that it is your responsibility to review this policy periodically and become aware of any changes. By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

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110 - 11 Avenue SW
Calgary, AB T2R 0B8



10159 - 108 Street
Edmonton, AB T5J 1L1